Terms of service

1. Product Customisation

All number plates are custom-made based on the information you provide.

It is your responsibility to ensure:

Registration details:
Plate type
Spacing
Badge and options

are correct before placing your order. We are not responsible for customer errors once production has begun.

2. Road Legal & Show Plates

Road Legal Plates

Our road legal plates are manufactured in accordance with DVLA regulations (BS AU 145e).

Customers must provide:

Valid Photo ID (name & address)
Proof of entitlement (V5C, V750, V778)

👉 We only require name and address — all other details may be blurred.

Show Plates

Show plates are for:

Off-road use
Display purposes

❗ These are not legal for road use in the UK

3. Orders & Fulfilment
Orders are dispatched next working day
Sent via tracked Royal Mail
Tracking provided upon dispatch

Delays caused by couriers are outside our control.

4. Returns & Refunds

Under the Consumer Contracts Regulations 2013, personalised goods are exempt from cancellation rights.

Therefore:

Custom number plates cannot be returned or refunded once production has begun

We will only accept returns if:

The item is faulty
The item is incorrect due to our error

You must notify us within 3 days with photographic evidence.

5. Warranty

All plates include a 3-month workmanship warranty.

Warranty does not cover:

Damage from drilling or incorrect installation
Misuse or modifications
Normal wear and tear

👉 Drilling voids warranty — we recommend sticky pads.

6. Customer Responsibility

By placing an order, you confirm:

All details are correct
You have the right to use the registration
You understand road legal vs show plates
7. Data & Privacy

We comply with UK GDPR.
Your data is used only for:

Order processing
Legal verification
8. Limitation of Liability

SIDMAH is not liable for:

Incorrect customer input
Misuse of plates
Courier delays

Liability is limited to the order value.

9. Changes to Terms

We reserve the right to update these terms at any time.
✅ UK law compliant
✅ DVLA safe
✅ Google Merchant safe
✅ Strong against disputes
✅ Still simple and readable